Terms of service

  1. Acceptance of Terms
    • By using your website or placing an order, customers agree to your terms.
  2. Eligibility
    • Customers must be at least 18, or have permission from a parent/guardian.
  3. Products & Availability
    • Products may be changed or discontinued without notice.
    • We aim for accurate descriptions and images, but colours may vary depending on screen settings.
  4. Pricing
    • Prices are in GBP (or your chosen currency).
    • We reserve the right to correct pricing errors.
    • Taxes and shipping costs are shown at checkout where applicable.
  5. Orders
    • Orders are subject to acceptance.
    • We may cancel orders suspected of fraud, abuse, or pricing errors.
    • You will be refunded if an order is cancelled by us.
  6. Payment
    • Payment must be received before your order is processed.
    • Payments are securely processed by third-party payment providers.
  7. Shipping & Delivery
    • Estimated delivery times are not guaranteed.
    • We are not responsible for delays caused by couriers, customs, weather, or other events outside our control.
  8. Returns & Refunds
    • Link to your Returns Policy.
    • State any non-returnable items.
  9. Faulty or Incorrect Items
    • Customers should contact you promptly with photos.
    • Faulty or incorrect items will be replaced or refunded in accordance with UK consumer law.
  10. Intellectual Property
    • Your logos, branding, images, designs, and website content belong to your company and may not be copied without permission.
  11. Prohibited Use
    • No unlawful use, hacking, fraud, scraping, or misuse of the website.
  12. Limitation of Liability
    • To the extent permitted by law, your liability is limited to the amount paid for the product.
    • This should not exclude rights that cannot legally be excluded under UK consumer law.
  13. Privacy
    • Explain that personal data is handled under your Privacy Policy and applicable UK data protection laws.
  14. Changes to These Terms
    • You may update the Terms of Service at any time, with changes taking effect when published.
  15. Governing Law
    • State that the agreement is governed by the laws of England and Wales (or your relevant UK jurisdiction).
  16. Contact Information
    • Provide your customer support email and, if applicable, your business address.